Great shop.. quality work.. and very thorough... They will tell you exactly what is going on with your vehicle & not try to sell you some service or part that you don't need. Very honest mechanics!! Definitely recommend this place.
Friendly service and No hassles. I never felt pressured to purchase anything I wasn't interested in.
Always a pleasure doing business with these guys (and gals!). They make sure our car runs smoothly without draining our wallet over every little thing. They even work to find parts that are more reasonably priced and will only recommend additional work if it's really needed. We've got a 2005 Escape with 160k miles and I think with their good, conscientious work, we can hit 200k!
I cannot trust a shop that does not listen to customer concerns, and cannot admit a mistake or oversight, and instead misdirects blame to the customer.
You'll save money in the long run. They'll get the diagnosis right and fix the problems that need fixing. Don't waste your money someplace else that promises low rates. If you do you will probably spend more going back multiple times as they 'fix' rather than diagnose your actual problem.
Really unhappy with both the work quality and integrity of this shop.
Regarding quality: My truck was not driving well, and I brought it to Tigard SUV and Auto for repair. Unfortunately, after they reportedly fixed the problem, I still noticed the same issue. I had another shop check the truck, who confirmed the problem was not fixed. I then brought the truck back to Tigard SUV and Auto, only to be told there was no issue (by Dan, the owner), but they would "check" the problem again. After this, they made adjustments and the problem was fixed.
Regarding integrity: I realize no one is perfect, and shops make mistakes. However, instead of apologizing for not fixing the problem the first time, and my inconvenience of having to bring the truck back, the manager (Chris) became upset at me. He was not happy because I had another shop check the truck, and he blamed me for inconveniencing his shop to check the truck again. He said there was no problem because they are skilled ASE technicians. Evidently his ASE technicians are always right in this shop's mind, which shows poor integrity and leaves the customer vulnerable.
Tigard Suv And Auto Repair Inc is a US Car Repair based in Tigard, Oregon. Tigard Suv And Auto Repair Inc is located at 12394 SW Scholls Ferry Rd, Tigard, OR 97223, USA.
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