My wife gets regular refills at the Walmart pharmacy in Sherwood. As she sees her doctor at Providence in Sherwood. My wife's name shouldn't have been reentered in the computer as a New Walmart pharmacy member, because she already is one.
Her podiatrist called in the Rx for Cipro, a medication strong enough to cure anthrax.
I'm angry, my wife's foot is at stake here, just for their pure incompetence!
The confusion may have been due to the lack of competence from your system or your staff.
When we got home, my wife realized that either her name was horribly mispelled or this was another patient with the same name.
I gave the pharmacy tech all my wife information driver's license & insurance card. She couldn't find my wife in the system, even after I told her my wife uses the other Walmart pharmacy in Sherwood.
It was called in by the doctor or his staff or faxed to you, it was not phoned in as a refill request from the patient's side. I'm just the receiving end. The messenger who received a prescription with the wrong patient name. I gave you her driver's license, and her insurance card. Both identifications to get her name correctly.
To Pharmacy Management: All of the Walmart pharmacy systems in Oregon, Washington and California should communicate to prevent double filling, typos or mistakes such as this.
I came twice to pick up my medication . fortunately, it's always out of stock!!
Furthermore, we the consumers trust your knowledge, experience and intelligence to give us the correct medication product we are picking up from you.
This has no merit whatsoever.
Extremely slow service each time I've been inside for pharmacy
We will never know until the morning. Thanks to either a typo error, or the incompetent mistake of choosing the prescription of another patient just because the name proximity.
This action was badly done. This will not get you a 5 star rating, and you will have to jump many hoops before you can be viewed as a COMPETENT TRUSTWORTHY place of business again.
Went to shop for an air rifle today, the guy who was there with the key to open ammo. I asked what rifle is the quietest one. He told me that he doesn't know, I asked if I can buy a couple and try them out what is the return policy, he told me that its 30 days. So I purchased two rifles, tried one at home and loved it, the other one I did not even open. Went back to the store to return it, they told me NO RETURN POLICY on guns and ammo!!!!!!! They would not return it at all, very disappointed with the managers there, will stay away from this store. I was not at fault at any ways!!!!!!
You choose the same first name but with different last name that Started with the same letter.
In addition, they have extreme delay in service.
When she gave me the medication she called the pharmacist to give me the medication advice. The pharmacist adviced that she shouldn't have any dairy products while she is on this medication. And when we spoke to the clinic they said she shouldn't take dairy products 2 hours before or after taking the medication. But that could take dairy products as usual during the day.
My wife sent me in to pick up her antibiotic prescription. She stayed in the car because she has hole on the foot called diabetic ulcer. And cannot walk on it. It's too painful.
At 11:30 pain, unable to contact anyone, unable to know if she should take the antibiotic or wait to speak to the Walmart pharmacist or head to the local ER if indeed her foot ulcer infection is so severe. Or was this the prescription of another patient?
Some scripts I was picking up were apparently never sent here? Besides that it's fine I guess. The staff isn't very friendly and they always take forever to call up the next person, even though they're usually not helping anybody.
Walmart Pharmacy is a US Pharmacy based in Tigard, Oregon. Walmart Pharmacy is located at 7600 SW Dartmouth St, Tigard, OR 97223, USA.
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